Self Help Guide

The online user guide for TradeTALK and ShopTALK, with step-by-step help for every screen, setting and procedure.

Self Help is the online user guide for TradeTALK and ShopTALK. It’s written and maintained by the same support team that answers our phones, and it’s refreshed with each software release, so what you read matches the system in front of you.

Each guide holds more than 1,100 articles. Look up what a field or setting does, follow a procedure step by step, or work through month-end and payroll at your own pace. It’s the fastest route to an answer when you want to get on with the job, and a handy refresher after a training session.

What it covers

  • Sales, inventory and warehouse
  • Back office accounting, month-end and payroll
  • Reporting, maintenance and system utilities
  • Companion modules
  • Devices, printers and system messages
  • System administration

Still stuck?

Talk to a person

If the guide doesn’t answer it, our locally based support team will. For what’s changed in each release, see the Byte Library.

Support: 02 4725 2020
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